Thursday, November 21, 2019

Difficulties and challenges for Etisalat ( Operation class) Essay

Difficulties and challenges for Etisalat ( Operation class) - Essay Example The Corporation deals with sensitive services such as the transfer of money services which requires alot of security. Etisalat is exposed to risks such as cyber criminals hence the need to seek new ways to get rid of such threats. Some individuals employed at Etisalat are not qualified for the work they are required to do at the Corporation. They lack the knowledge and skills in the services they are offering to customers because of lack of training. The Corporation does not offer training skills to their employees since they do not have enough resources,hence avoid sending staff outside the country to acquire more skills from the best. The world keeps developing with new security technologies frequently that requires Episalat as one of the biggest companies to follow the trend. This is a big challenge for the Corporation because the changes happen constantly and adapting to the situation is difficult since it requires money to buy the equipments and knowlege of the techniques required to operate the new equipments. There is a high demand for the services at Etisalat but they lack enough resources to meet the needs of their customers since they are located in many countries that require their best services. This is a challenge because the customers in countries with poor services blame the whole Corporation for the failure of one departments that offered the services. Some departments in the Corporation lack mannuals that contain the guidelines for security projects which makes it confusing for most staff members (Plunkett,2007). The available resources in Etisalat are not invested properly hence causing difficulties in the operation of the Corporation. The government own large shares at Etisalat and command any changes they want hence making it difficult for the Corporation to introduce new ideas in the business since it takes a long time for procedures to be approved. There is also poor communication because of the bureucratic nature of the

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